Elee Holidays

Request a Refund

Elee Holidays (PVT) Limited Request a refund

Step 1: Submit Your Cancellation Request

To apply for a refund, please fill out the form below. Be sure to include the necessary details to process your request efficiently.

Step 2: Inform Your Tour Consultant

Once you have submitted the refund request, please inform your assigned tour consultant about your cancellation with the reference number
Email: refund@eleeholidays.lk
Phone: +94112734317

Step 3: Submit the Form

Request a Refund Form



Bank Account Details (if applicable)


For refunds via bank transfer, please provide your bank details

Confirmation

Once your refund request has been submitted, you will receive a confirmation email with further details about your cancellation request and the refund process. We aim to process all refund requests within [number of days, e.g., 7-10 business days].

Important Notes:

  • Please ensure that all information provided is accurate to avoid any delays in processing your refund.
  • Refunds will be processed according to the payment method used and may take additional time depending on the payment processor’s terms and conditions.
  • If you have any urgent queries, please contact our customer support team at hello@eleeholidays.lk or call +94112734317.